High Speed Wireless Now Available in Minersville Utah

Posted by randy in Broadband, wireless on November 2, 2009

We have completed work on the tower serving Minersville Utah, and are now offering high-speed, always-on Internet service for the Minersville Utah area.  Call our local office to sign up o to find out more.  We have great coverage in the area and expect to be able to successfully install nearly every home in the area.

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InfoWest Powers Rural Internet with Wind and Solar

Posted by randy in Broadband, solar, wireless on October 20, 2009

jack's solar panelsInfoWest today announced the expansion of wireless broadband service to the Minersville and Beaver Utah areas. Their newest “Green” tower, located on a remote peak above Minersville, is powered by a combination of solar and wind power backed up by high capacity batteries. They plan to begin offering high speed wireless internet in the area by November.

Fifth “Green” Tower in Southern Utah

This is not InfoWest’s first “green” wireless Internet tower. “We rely on solar power at four towers between Leeds and New Harmony,” said Randy Cosby, InfoWest Vice President. Read the rest of this entry »

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New DNS Clusters

Posted by Cassidy in Network Info on October 1, 2009

We’ve recently increased our DNS server availability by creating three separate clusters of DNS servers around our network. DNS servers are queried every time you visit a web page, check your email or go online. They’re critical in making the Internet go.

At our primary datacenter facilities in St. George we have deployed two separate DNS servers in each facility for load-balancing, load-sharing and high-availability. This deployment method uses Cisco load balancing cards in our redundant Cisco 6500 Switches in order to deliver the high-availability and load balancing capabilities. In the event that one site is cut off from another, one facility can handle 100% of the DNS load. As load grows, we can easily add more servers at both data facilities to keep loads low and response times fast!

At each of our Cedar City and WebbHill (St. George) locations, we have deployed two DNS servers to help with load sharing at each location. Customers in Cedar City will automatically query our local Cedar DNS Servers, while those on our Licensed Wireless in St. George will query the WebbHill servers. The great thing about this setup is that if one server fails the other will take over for the load. If both are disabled or not responding to DNS queries, our main cluster in St. George will handle the load automatically.

What this means to you is increased availability in DNS resolutions. This also allows us to do maintenance on one portion of the cluster without causing wide spread problems.

Next up will be our deployment of a front-end mail server cluster.

More on that later.

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Scheduled Maintenance – 10/10/09

Posted by randy in Network Info, Network Notices on September 30, 2009

cisco_6509InfoWest is scheduling a maintenance window on October 10th at 3am. We plan on upgrading our Cisco 6509 in our Tonaquint Datacenter POP next Saturday (10/10/09) at 3am. We’ll be installing new redundant supervisor modules and re-grooming fiber.

This will affect one of our redundant paths to the Internet, but all InfoWest traffic will automatically re-route around our metro fiber-optic gigabit ring and go out our second path.

Plan on up to 1-hr of downtime for fiber connections and co-located servers at Tonaquint during this window, although our upgrades should not take longer than 15 minutes before fiber and co-location circuits become reachable again.

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Enhanced VOIP with InfoWest Voice Portal

Posted by randy in General on September 17, 2009

phone portalToday we took the veil off our Voice Over IP web portal.  Using the web portal, our InfoWest voice users can not only listen to their voice mail, but change a number of phone line features such as call forwarding, caller ID options and call waiting.   For example, you can set up your line to block calls from specific phone numbers, or have calls forwarded to a cell phone after ringing for 30 seconds.  These features are available at no additional cost to InfoWest Voice customers, and are accessible immediately at http://phones.infowest.com/

InfoWest Voice is now available throughout our service area for just $27.95 per month.  The new portal, along with unlimited local and long distance calling and voice mail is included with the package.  InfoWest Voice is a perfect complement to InfoWest high speed wireless internet service, and does not require a phone line!  For more info about InfoWest voice, or to sign up now, just visit http://www.infowest.com/voip_request_info

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